Silicon Valley Builders Group

Work Orders

Seamless work order resolution for property managers

Being a property manager in today’s world is both a challenge and a time-consuming endeavor. Independent research shows that the average property manager is managing between 10-15 accounts on a regular basis. With so many accounts and responsibilities, small issues like work orders can seem like enormous undertakings.

Silicon Valley Builders Group (SVBG) has developed an answer to these problems; by offering a full-service work order solution for property managers.

 

We understand that Property Managers are faced with a litany of tasks ranging from finance and legal issues, to collections and violations. Who has time to properly oversee work orders? After all, just managing regular maintenance, meeting with homeowners, or conducting walk-throughs can occupy a property managers entire schedule.

SVBG has been serving the bay area since 2006. In that time, we have built a reputation for responsiveness, efficiency, communication, and quality craftsmanship. Customers know that when a work order is submitted to SVBG they are in good hands.

Responsive and professional customer service managers help solve issues quickly.

Work order personnel with the experience to fix any issue large or small.

We respond quickly to work orders throughout the Bay Area.


Our mobile application keeps customers informed of work progress even across
multiple properties.
We simplify payments with a single bill for all work order payments.


As soon as a work order comes in, a customer service rep will acknowledge the receipt and promptly begin working to resolve the issue, contacting the homeowner, and coordinating a response. From there, our expertly trained personnel will arrive onsite to start work in an efficient manner. Finally, upon completion, all information will be relayed back to the office for processing and distribution to the customer.

The result, is a system that allows the property manager a mechanism to delegate, but still feel connected to the work being completed. It allows for more freedom, and the ability to suplant countless hours of calling vendors with a simple process-driven system to stay informed.